Our Reviews

    4.6
    Based on 255 reviews
    Debbie Zaffran
    Debbie Z.
    13:42 15 Jul 20
    After MUCH research we chose FAS Windows & Doors to replace all of our doors and windows. We visited the showroom off Fairbanks and was very pleased with the assortment of options available of windows, sliding glass doors, exterior front doors as well as hardware options. We were greeted by Franco who is extremely knowledgeable and very well versed in each product offered by FAS. We were very happy with the quality of the products offered at FAS as well. We were also very happy with the FAS installation team! Matt and Brandon were very professional, knowledgeable and capable. We have an older home that had a few challenges but they were able to problem solve and resolve these challenges very quickly and was able to complete our install slightly ahead of schedule. FAS' service team is just awesome as well! Ryan, Josh and Parrish are just the best! They take extreme pride in providing THE best customer service and customer experience! Ryan will ensure that the job is done to your satisfaction and his attention to detail is admirable. Ryan was excellent in addressing any and all of our questions and concerns. He made sure to communicate any needs or concerns to the FAS office. Ryan was the lead on the follow up team for any issues that needed to be resolved so he was already familiar with the task that needed to be performed. When our job was completed Ryan made sure to give us his business card with his office and cell phone number with the assurance if we ever had any questions or concerns not to hesitate to give him a call. He also gave us Josh's business card just for good measure. THAT is customer service!FAS' office team was also very professional and courteous. They were very accommodating and worked with our schedules when a service call was necessary. All in all I just can't say enough good things about our experience with FAS Windows & Doors. If you are looking to upgrade the windows and/or doors in your home, do yourself a favor and give them a call!
    Wanda Neering
    Wanda N.
    11:41 09 Jun 20
    Josh and Parrish were on time, professional and definitely knew their job. Thanks for sending them out.
    Curran Merrigan
    Curran M.
    13:07 08 Jun 20
    FAS works to match any quote that you receive from their competitors so you know you are getting the best price out there. The sliding glass door we got replaced by them looks great! We are very happy with the product and service we received.
    Miriam Ritter
    Miriam R.
    23:10 05 Jun 20
    Overall great customer service! We received a very kind and thorough analysis of repairs that will be conducted.
    Christopher Piacenti
    Christopher P.
    15:22 04 Jun 20
    Ryan and Josh did a fantastic job. Professional and pleasant during the repair visit today. Definitely earned a five star review.
    Claudia Calienes
    Claudia C.
    15:14 04 Jun 20
    Amazing service from Ryan and Josh!! They were very polite and professional during the entire visit. They kept us informed while they worked and left their work area spotless. Good job FAS for hiring model employees and exceeding our expectations!
    Mark Swanson
    Mark S.
    00:55 04 Jun 20
    Quick and easy. Took no time at all. He also discovered that my window frames needed to be lubricated to work easier. I appreciated the help and will certainly make it a point to do business with the company in the future.
    Michelle Conner
    Michelle C.
    21:42 01 Jun 20
    Young man was very courteous Well mannered. He did a great job
    brenda albern
    brenda A.
    15:00 29 May 20
    Ryan and Josh , very friendly. They were here on time, in fact early! Work was done quick, I like that😄
    Ann Rorabaugh
    Ann R.
    14:07 29 May 20
    Thanks to Ryan and Josh for their work today to replace a panel on my sliding patio door. They were courteous, quick, pleasant and professional. And the door sparkled when they were done! During a difficult time they worked quickly and at a distance that was appreciated. Thanks to them both.
    Gloria Arencibia
    Gloria A.
    00:13 29 May 20
    Josh and Ryan were the 2 technicians that were here today. Both were extremely professional, courteous and helpful. They were very respectful of my home and I noticed that they were careful of where they placed their tools not to scar and dirty my hardwood floors. I would certainly rate both gentlemen with a Plus 10. And if in the future I need repairs to either the sliders or windows, I will request them. Thank you Gloria Arencibia
    David McCain
    David M.
    20:01 27 May 20
    They did a great job replacing my windows. I would highly recommend this company.
    Angelo Rauso
    Angelo R.
    17:31 27 May 20
    Tremendous work by the installation team. They were fast, courteous, skilled and cleaned up remarkably. The quality of the sliders is fantastic.We are extremely pleased with our choice of FAS.
    Dorothy Anthony
    Dorothy A.
    13:13 22 May 20
    Ryan and Josh were prompt and efficient. They are knowledgeable of their trade and a great representation for FAS with the customer. I look forward to working with them again.
    James Homan
    James H.
    13:58 21 May 20
    Josh and Ryan were on time, polite, and very knowledgeable about FAS products. They were patient and successfully solved a sliding door problem. Also they took note of some sliding screen problems and have ordered the necessary parts. I highly recommend them.Dave Homan
    Patrice Hill
    Patrice H.
    20:02 20 May 20
    Great service and really friendly. They left everything spotless.
    Angela Saunders
    Angela S.
    01:20 20 May 20
    Here's what I can say about FAS I had the windows replaced in my home five years ago along with the sliding glass door. I had two window screens and a sliding glass door screen torn. I called the office at FAS and they sent out service tech Josh the very next day. He was on time and very polite and kind. He rescreened all my screens and they turned out perfect. He went above and beyond by checking all of my windows. He also adjusted my sliding glass door it locks and rolls very easily and smooth. I was very impressed and happy with my service. Not only did he fix my windows and my door for me but he also went out of his way to help my son fix his flat tire on his bicycle. He was very respectful and kind an knowledgable. a I really appreciate your services and I would recommend you to any of my friends and neighbors Josh is Gods gift to customer service.
    MaryStuart Vidrine
    MaryStuart V.
    16:47 18 May 20
    Ryan, Josh and Parrish did a great job with my windows! They were very professional and helpful! They worked quickly, cleaned up after themselves and walked me through with a summary on the next steps! Great guys and FAS is a great company!
    Andre Vidrine
    Andre V.
    16:09 18 May 20
    The team at FAS was absolutely amazing. They were extremely professional and did not trash up the premise like a lot of vendors. Having been a professional homebuilder, my standards are pretty high, but I was pleasantly surprised. Shout out to Ryan Griffin, Josh Rhodes, Parrish Posey - thank you guys, great job. Andre Vidrine
    Joey Colarulo
    Joey C.
    15:51 15 May 20
    James and josh were excellent. Great service, on time and done as promised. Very happy w their service and professionalism.
    John Willome
    John W.
    13:05 15 May 20
    Ryan Griffin came to complete the finishing touches on our Windows today. He did a great job and left us with some valuable tips on how to operate and maintain our FAS windows. Thank you Ryan.
    rob castellucci
    rob C.
    23:28 14 May 20
    FAS has mastered the customer experience. From the minute we welcomed FAS sales into our home to the minute the installation crew briefed us on our new windows and door, FAS kept us informed, exceeded our expectations, and delivered a complete professional experience and product. Thank you FAS
    Vincent Beatty
    Vincent B.
    15:03 14 May 20
    Ryan and Josh came out this morning we’re on time , very professional , And courteous. These gentleman absolutely provided us with premier service . If we could give them 10 stars we absolutely would . We will highly recommend FAS to all of our friends , family , and neighbors . These two young men went above and beyond for all of our needs and will be asking for them if any future issues arise.
    Robert Lamar
    Robert L.
    11:37 14 May 20
    Kay Kay
    Kay K.
    18:56 13 May 20
    Window replacement was fast, efficient and pleasant. We will be ordering more windows from this company.
    Rebecca Slavin
    Rebecca S.
    16:12 13 May 20
    FAS has been great from sales to installation. They kept me advised of progress on my order and installed our windows as promised. Our installer , Mike, was professional and friendly. The job site was cleaned daily and he arrived right on time. We can’t say enough about Suzie and her knowledge and friendly updates on our order.
    Julie Combs
    Julie C.
    13:48 12 May 20
    Ryan and Josh were excellent! Above and beyond service that ensured on time support, I was kept informed of their work and everything operated right.
    Tara Lamb
    Tara L.
    17:27 11 May 20
    Ryan Griffin did a great job. He fixed one door that was sticking and hard to open/close. It works GREAT now! He also fixed three doors that were not locking all the way. We are very happy with the time he put in to make these corrections.
    Vicki H
    Vicki H
    12:33 09 May 20
    Great from start to finish! Salesman Steve Ockerman showed up for initial appointment at the scheduled time, was not pushy, answered all questions that came up in a prompt manner after initial visit. Mick was great when he came to do the final measure and was very informative in explaining what needed to be completed by me before installation.Once windows were ordered they came in within the time period we were given. Suzanne was great in giving us updates and installation dates, answered questions when asked promptly. We had 2 crews for installation, one for all 5 doors and one for the 27 windows. Robin , Rook, Navin, Andrew, & Ruash were all very professional, Polite and cleaned up after installing every window or door. I think we had the A team from start to finish. Very happy with everything! FAS, their employees, products they sell ( we had windows, sliders & front doors) from 3 different manufacturers and the price we paid for the quality! Great experience and happy to refer them in the future.
    Jacqueline Frederici
    Jacqueline F.
    18:21 08 May 20
    We had a great experience with our window install a few months back & there were a few outstanding items that had been delayed due to Covid-19. Although, today Ryan came & took care of everything. He was timely & professional. Overall I have no complaints with FAS from Roger our sales guy to the install to today with Ryan, I have been overly pleased with our 2nd experience with this company. I highly recommend & would use them for any future properties.
    Lynn Naylor
    Lynn N.
    22:48 05 May 20
    From the selection of doors to the install everything was terrific! We thank Philip and Matt for excellent service.
    Casey Jones
    Casey J.
    14:41 01 May 20
    Mainak Patel
    Mainak P.
    15:00 28 Apr 20
    Stephen Hansen
    Stephen H.
    18:32 27 Apr 20
    Techs (already forgot their names) were just great. Were on time, professional and courteous. They fixed the problem with my window with ease. I would highly recommend FAS for any of your window and door needs. They installed brand new windows and doors on my house 10 years ago and my wife and I could not be happier.
    Adrian Kunkel
    Adrian K.
    18:49 24 Apr 20
    Gene Stuckey
    Gene S.
    18:19 24 Apr 20
    Ryan and Josh did a great job replacing windows. Also fixed the front door to the house.Thanks a lot!!!
    Scott Thomas
    Scott T.
    14:33 23 Apr 20
    DJ Feguson was absolutely great through our sales, purchase delivery, installation and punch list. The installation team did a fantastic job with all windows with the exception of one window which they got in a hurry and smeared caulking all over areas of the window that did not need it.The punch list crew Ryan and team member came out and were perfectionist to clean up the caulking and plug the tap con holes. Overall I give the benefit of the doubt on a 4.5 star rating due to caulking but could not submit 4.5 stars. need a little improvement from the installation caulking. Great Company and fabulous windows PTG and Simonton.Thanks FAS
    Manuel Steven Farber
    Manuel Steven F.
    21:07 16 Apr 20
    The technicians, Josh and James, called 15 minutes before arrival and arrived on time. They were friendly and professional. They assessed the job and performed the replacement proficiently and speedily and in addition cleaned not only their work area but the sliding adjacent doors and window and ensured that everything was working appropriately.The work was to my satisfaction and they exceeded my expectations.
    Gregory Kidd
    Gregory K.
    20:57 14 Apr 20
    Josh came today and replaced our front door handle assembly. The old one had changed color and the finish was coming off. Josh did a great job and is an asset to FAS. Thanks
    Darrol Lockhart
    Darrol L.
    19:27 14 Apr 20
    This installation of 4 windows was the 2nd installation that FAS Windows and Doors did for us. The windows we chose to have installed are the Custom Window Systems Co. vinyl frame, double pane insulated sash windows. The installer did a very good job, had all the tools, knowledge and experience to remove the old and install the new and cleaned up nicely after the work was done. We are very satisfied with this 2nd installation as we are with the 1st one done 3 years ago.
    krankie f
    krankie f
    16:38 14 Apr 20
    Steve took my order and walked me through everything for my window needs at a great price. He was very professional and answered all my questions right down to the fantastic warranty.Matt did the actual install and I am and was very impressed with his work. He was very professional, cordial and polite and the windows look fantastic and are already saving me money. Suzie was a God send. I had to reschedule multiple times due to unforeseen circumstances and she helped me all the way right up to after the install. I'm so impressed that I will be having doors and sliding glass doors installed next. I highly recommend FAS!!!
    George Rivard
    George R.
    15:53 14 Apr 20
    Expert installer. Cleaned up everything when done. Great job, love the new doors!
    Dan Paul
    Dan P.
    13:33 11 Apr 20
    Great experience! Ryan provides excellent service and attention to detail. We've been FAS customers for over 10 years and wouldn't go elsewhere.
    Linda Qualls
    Linda Q.
    17:50 09 Apr 20
    I had such a great experience today when Ryan & Josh came to do a repair on my family room windows, that I wanted to share. I am a widow, so being able to trust folks when they come to do work at my house is so important to me. Ryan and Josh not only did a great job, but were professional, considerate & caring in making sure I was happy with the results. I am very grateful for their excellent customer service and would recommend them for any window/door repairs you might need.
    4.3
    Based on 69 reviews
    Kim Mark Boyd
    Kim Mark B.
    19:02 29 May 20
    James was very knowledgeable, courteous and professional.
    Lawrence Hall
    Lawrence H.
    00:32 15 May 20
    Door seal work was excellent. Tecnician was very courteous and explained key information with us. Door repair lock adjustment initially worked; but when we opened door after technician left door would not lock at all.. Possibly needs new lock.
    Young Chung-Hall
    Young C.
    18:23 14 May 20
    Craig Heinrichs
    Craig H.
    20:23 08 Apr 20
    Quality door. Good company. Thanks to Amanda for all the follow up. James also did a great job.
    Patricia Reyes
    Patricia R.
    13:59 18 Mar 20
    Paid attention to details and completed the job to our satisfaction. Excellent work ethic.
    Tim Murphy
    Tim M.
    22:04 16 Mar 20
    Sergiy Murashkin
    Sergiy M.
    00:57 10 Mar 20
    Five stars. Thanks.
    Chris Munyon
    Chris M.
    17:14 09 Mar 20
    James did a great job!! Very professional and knowledgeable.
    Mary Jo Weaver
    Mary Jo W.
    11:01 02 Mar 20
    James was excellent from start to finish. He arrived promptly, went right to work doing my window finishing work, and was polite and courteous the whole time. I would highly recommend this company to anyone needing new windows and especially James and staff like him who makes the customer comfortable and happy.
    Cindy Lee
    Cindy L.
    18:13 27 Feb 20
    Wayne Bailey
    Wayne B.
    17:12 20 Feb 20
    I'm very impressed with James, the service tech. He was on time and quickly fixed our screen with a penknife while waiting for Josh to bring the part to fix our window. Now that you have a very good Tampa area tech, I look forward to even better service. I wish we didn't have to wait so long to get small parts like the roller used to fix our window.
    Don Shockley
    Don S.
    18:17 19 Feb 20
    James went above and beyond with matching the existing grout with the new. He did a good job with clean up and explaininghow long the grout would take to dry. He did a great job and was very thorough. Don Shockley
    Ed Glickman
    Ed G.
    14:40 14 Feb 20
    The installers were 👍
    Thomas Cunningham
    Thomas C.
    23:22 05 Dec 19
    Amanda Bragg
    Amanda B.
    13:33 22 Nov 19
    Richard Gonlin
    Richard G.
    22:00 16 Sep 19
    There are so many choices for new windows and we weren't sure who to trust. After shopping around we decided to use FAS Windows & Doors. Everyone we met from the sales rep, Dan, to the final measurements with Jason, were so professional and top notch. But that's the easy part!How and when would they be installed? We start getting calls from the coordinator Elizabeth who was so customer friendly and accommodating.She schedules the installers a few weeks later and Ray arrives with beautiful PGT windows and does an incredible job. The windows fit perfectly and Ray was technical and exact in his install. And maybe Ray was the most polite workman we have had at our house! Sounds too good to be true but these guys (and Elizabeth) are very good at what they do. We enjoy the windows every day.Rich and Karen on Tierra Verde
    Jeremiah Watford
    Jeremiah W.
    19:56 14 Sep 19
    William Key
    William K.
    20:10 13 Sep 19
    This has been a great experience. The installers were professional, friendly, knowledgeable, and quick. All appointments were on time and very professional. The home owner's association approval process was quick and easy because FAS provided all requested designs and needed permits.In fact, the design of the windows were so good, my homeowner's association is going to recommend FAS to any other home owner's in my building looking to replace their windows. The product has been as described and has made a huge difference in the quality of my home. I could not be more pleased. Thank you to everyone at FAS.
    miguel rodriguez
    miguel R.
    17:19 22 Aug 19
    Nices coustomer services
    Mary Zarate
    Mary Z.
    00:46 11 Jun 19
    Ray was very professional and I felt at ease having him in my home. He works extremely hard and cleans up everything when the job is complete.Ray is well mannered and polite, answering all my questions in full. I would recommend FAS for the windows, because they are beautiful, but most importantly because of the professional staff. Have a blessed day.
    John Pitton
    John P.
    13:38 05 Jun 19
    Too often people are quick to criticize and complain but seldom take the time to compliment and praise. I want you to know how appreciative I am that Greko and Victor installed my new windows. From day one both Greko and Victor were courteous and professional. I was greeted each morning with enthusiasm and a smile. Their work is meticulous and thorough. In today’s world, old style craftsmanship and pride are bygone traits, but both Greko and Victor exhibit the traits of pride of workmanship, expertise and competence. They both care about what they do and how they do it. I can honestly say I miss them after having spent seven (7) days together. I cannot express how thankful I am that Greko and Victor installed my windows. Your company is very fortunate to have such competent, thorough, meticulous, and professional employees. I suggest you give them both a raise.Sincerely,John Pitton
    Chandra Wielatz
    Chandra W.
    21:28 29 May 19
    Arlene Vazquez
    Arlene V.
    23:32 27 May 19
    FAS provide an excellent service making the whole process from placing the order to the installation a professional, easy and organized one. Ray, the installer,was nice and he did a neat, clean and perfect job. The CWS 6100 is a beautiful window with all the great features like heat reduction, strong doble laminated glass to protect from impact, easy to operate and the most important benefit the noise reduction. I practically live next to a noisy highway, my backyard neighbor,  so the reduction of noise was considerably great.
    Todd Oliver
    Todd O.
    18:47 23 May 19
    Awesome company! Took great care of my family and I. They by far had the best selection of windows and the quality was off the charts compared to others we shopped. I'd highly recommend!
    Lynn Rasemont
    Lynn R.
    15:37 17 May 19
    We purchased windows for our entire house from FAS. Greko, Rafael and Victor did an excellent installation. They were skilled, efficient, and extremely respectful of our property, even walking around an area rug, rather than directly over it. How considerate! Production Coordinator Elizabeth put us at ease by answering all of our many questions.The windows are beautiful, and we couldn't be more pleased. This was so easy for us, as FAS did exactly what they said they would on schedule. Three cheers for FAS and their great employees!
    Jane Peppler
    Jane P.
    18:33 13 May 19
    Very professional installers, all staff we dealt with during the process were friendly, informative, and prefessional. We love our new windows!
    Dan Roney
    Dan R.
    13:18 24 Apr 19
    My wife and I are so pleased with the look of our new sliding glass door. We were sort of apprehensive about the whole process, but that apprehension was totally unfounded. Rod was our salesperson and made the sale a great experience, Jason did his job measuring correctly, Elizabeth kept us informed about the installation and Greko and his 2 helpers were very professional putting the door in and explaining the rest of the process. We have FAS on speed dial for any future work. Thank you all for making it a pleasant experience all the way around.
    Judith Felletter
    Judith F.
    13:53 03 Apr 19
    this was a repeat great performance by Grecko and FAS. Attention to every thing, is his key to a rave job. FAS had installed the windows and doors in the main part of the house and has now completed this with the back addition windows. We are a "FAS" family, having done mine, my mother's and my daughter's home. The products are great but what really sets FAS apart, is the great service and people like Grecko.
    Becky Smith
    Becky S.
    21:24 30 Mar 19
    This rating is specifically for the installation:Greko and his crew were excellent with installing our hurricane/impact French doors. Greko's attention to detail was great and he defines customer centricity.
    rick denz
    rick D.
    14:27 04 Mar 19
    New windows turned out great, thanks to Scott's oversight and professional install by Anthony and Justin. Our 1968 brick house has its challenges, but this crew nailed it. They're good.
    Love me a Scotsman
    Love me a S.
    14:15 02 Mar 19
    Superb craftsmanship. Install went beautifully. Highly recommend FAS.
    Barbara Weiss
    Barbara W.
    20:45 01 Mar 19
    The new windows are not only better quality and appearance, more energy efficient, wind resistant, noise reducing, easier to use and clean, but also, the installers, Grecko and his colleagues, were very professional, courteous, and friendly. Couldn't ask for more. Glad we 'followed the ratings' and went with FAS Windows & Doors.
    Susan Lee
    Susan L.
    21:15 28 Feb 19
    From the minute Rod can into our home, this process has been pretty smooth. Requested a change in our door lock order.....no problem. Awaiting installation. Hope this contines. Explained everything they could do, lots of choices! Another company kept telling us what they couldn't do. We were supposed to buy because one community ALWAYS bought from them. Don't think so. We are happy so far. Bring on the installers!!Update: 2/2019 Sorry to do this but things arent going well. Windows passed inspection, the last good news. Now we have a storm door that was "measured" wrong, trim work on windows unfinished, and a latch on front door that needs to be relaced. Defective. Jason was here this morning to check things out. Elizabeth was supposed to callby 3pm. NO CALL. So we wait. Left message at corporate number. Jason was also supposed to follow up to be sure Elizabeth did her job. Will see, but things went south quite quickly. Disappointed when everything prior to this went so well. Got partial payment. Maybe thats enough.
    Shawn Kennedy
    Shawn K.
    15:05 25 Feb 19
    FAS provided excellent service!
    Douglas Baker
    Douglas B.
    12:59 19 Feb 19
    We recently replaced all of our doors and windows with FAS. From start to finish our experience was smooth and pleasant. The Sales Representative, Craig, was very informative and helpful in making pertinent decisions. We received our quote in a timely manner and Craig was more than happy to return to answer some questions to make sure everything was correct and to our liking. Within the time frame given, Jason, The Service Coordinator, called and scheduled our final measure, another smooth process. Also, within the time frame given, Elizabeth, The Production Coordinator, called to say our project was ready for installation. She and Jason were readily available to us during the entire project. Our installation crew arrived on time on the date scheduled. First we were warmly greeted by Greco, the head of the crew and then he introduced us to his team, Raphael and Victor. It was evident from the start that all three were very competent and worked well with each other. They were all well mannered and polite and never seemed bothered by our questions. They were patient with us and made sure we got an answer. These three made the project delightful and fun!! I would highly recommend FAS for any and all window and door replacement. Thank you FAS!!
    David Lundeen
    David L.
    03:01 10 Feb 19
    2nd time we've gone with FAS. First time in Winter Park, now in Gulfport (near St. Petersburg.) Both times being positive we went with the right company. Communication before our install was great, the installation team showed up on time, was courteous and left our home cleaner than when they arrived. Our new windows and sliding door work great and look great. 5 Stars.
    David VanHaaren
    David V.
    15:30 16 Jan 19
    We have had several major upgrades to our home over the last few years. Most recently we had hurricane windows and doors installed. As usual we searched through many companies looking for a company who would do this work on a schedule, professionally, ethically and would stand behind their work. You can get the same product from multiple sources so we try to find a source with a tested resume. FAS came with a very high rating through reviews and the Better Business Bureau. From the beginning FAS was very professional. Starting with the sales representative through detailed measurements, and the installation process everything met our high expectations. We had one issue with a door that was not meeting the level of quality we felt was necessary to match the cost. Mr Wilding, the owner of the company, took personal ownership of this issue and worked with us and the supplying company to try and come to a resolution with this product. The final solution was a full refund for this one issue. We were very happy with the degree of Mr Wildings involvement and highly recommend FAS as a company we would gladly to business with again.
    Ralph Guthrie
    Ralph G.
    13:12 27 Nov 18
    Love the French doors and the windows are very nice quality.
    Martin Kaplan
    Martin K.
    17:34 26 Oct 18
    I shopped around with several window companies and decided on FAS for the following reasons...Dan my sales person was super he informed me of the TECO window rebate … Out of all the windows and sliders I looked at they had the best product out there...My coordinator Elizabeth kept in constant communication with me... my installers Greco and his team did a great job ...Kept me informed every step of the way… I have recommended FAS to all my neighbors.. Also Corey finance department was just great to work with...Things that I look for are quality and a company who will communicate with you...A rear combination in Florida...Many thanks
    Marianne Castiglia
    Marianne C.
    16:15 17 Oct 18
    Not the cheapest estimate I got but I now know I made the right decision. FAS was the third company to give me an estimate. I had already done quite a bit of research and was looking out for key things and had questions. I did not expect to make the decision when Dan, the sales rep was here but I was very impressed with his answers and knowledge so I signed the contract that day. I had also seen that they had overall good ratings on all of the major websites. The next step was Jason, the lead installer to come make final measurements and place the order for my windows. From the time I signed the contract to the time the windows were installed it was just under 2 months. During that time Laura and Elizabeth in the office kept in touch and when the windows came in, scheduled the installation. Keeping with my experience thus far, the installation crew showed up right on time as promised. Greco, Rafael and Victor could not have been more professional and courteous and helped to make what I thought would be a very stressful day, a pleasant experience. They completely cleaned up everything, put everything back exactly as it was and even rehung the curtains and blinds. The windows look amazing. I highly recommend FAS Windows and Doors and the CWS hurricane windows they installed. They were not the cheapest but they were also not the most expensive. Don't always just go with the least expensive. I'm sure glad I didn't.

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