Our Reviews

    4.6
    Based on 611 reviews
    Toy Hutt
    Toy H.
    18:35 20 Sep 22
    After having a somewhat difficult time with Pella windows & doors of Orlando pre & post install of two windows, I decided to give FAS a try.Now, I wish I would have gone to them first. Not only are they about 30% less in price for the same type window, they're installers are utter professionals.I had to wait a week to get stucco repaired after Pella installed two windows as I live in a 1946 craftsman. FAS installer was able to do the stucco work on the spot, real jack of all trades!I had 6 x laminated double-pane windows installed and they look fantastic!
    Mary Sparling
    Mary S.
    18:32 15 Sep 22
    Beautiful windows. I like the way the glass is framed. A little different from the ordinary. Also less glass.
    Efrain Fernandez
    Efrain F.
    20:23 02 Sep 22
    I purchased two beautiful Provia custom designed double entry doors from FAS windows and doors, in Orlando, Florida. I’am very satisfied with my purchase and the way FAS handled the whole process. From the planning and design phase, all the way to the install phase, FAS delivered and installed a high quality beautiful door as promised. I’am completely satisfied and highly recommend this company.
    Lorraine Shoemaker
    Lorraine S.
    19:28 31 Aug 22
    My new windows are great! The installers were wonderful!
    Debbie Petri
    Debbie P.
    18:13 30 Aug 22
    Very professional, friendly service from James with FAS! He arrived even earlier than our appointment time, which was fantastic! No waiting here! He explained everything and came prepared with all the equipment. He worked very efficiently to service all our windows and doors. We love our FAS Windows and Doors. James provided proficient servicing of the products. This was first time in 5 years to request service. This speaks highly of the product yet James demonstrated the service aspect with great care, excellence and precision! Great product! Amazing service!
    Nancy Chau
    Nancy C.
    02:11 26 Aug 22
    Been searching for reliable windows/doors company. Finally found it !! Very happy with the results and their professional work. I have no doubt to refer more friends and family to them. Windows and patio sliding doors are absolutely beautiful and charming.
    Francesca Rector
    Francesca R.
    00:34 24 Aug 22
    Professional, prompt, friendly, courteous, quality service and windows/sliding glass door and French doors. The company schedules an free estimate and the individual comes out, asks what you want and explains what he can offer. All personnel were fantastic! Project contact was wonderful. Emailed us with status of windows, etc and installer, James, was amazing! He was courteous, friendly, answered all questions and and did really great quality work! This is the best experience ever regarding any work done at our house!
    Philip Kreutzer
    Philip K.
    14:11 20 Aug 22
    Very pleased with our purchase of 2 Simonton impact sliding glassdoors. FAS is easy to work with and has great installers.
    Tico Altmann
    Tico A.
    22:12 18 Aug 22
    Note to management, DO NOT take your finishers Mike and Daniel for granted !!! Their experience, flexibility and resourcefulness helped them solve any and all remaining challenges to our utmost satisfaction. They made it possible that this job was delivered in the manner it was promised to us at contract signing 👍Their excellent people skills made the experience that much more enjoyable. It’s people like that, who keep your business engine running!Thank you very much Mike and Daniel !!!
    R Kaplan
    R K.
    18:52 18 Aug 22
    Carol Sokola
    Carol S.
    16:55 18 Aug 22
    We had 16 windows installed and I have nothing but great things to say about FAS and especially the installers we had, Raj and Navid. They were pleasant to have in our home but also did exceptional quality work. One of the windows we ordered came broken and spoke with Melissa (who is also great and kept us informed) and the window will be replaced in about 4 weeks but they were upfront about it and I would recommend them highly if you need new windows. They came and replaced the one window that was broken and they sent Ryan out to replace it. He was courteous and knew what he was doing and it was a very large window. Can't say enough about him and his qualifications. Highly recommend.
    Ginnette Ciesla
    Ginnette C.
    15:35 18 Aug 22
    FAS assigned Wilma Correa to my account and it was a pleasure interfacing with her during the window purchasing and installation process. She was a professional conduit to the installation staff and she kept me informed throughout the entire project on next steps and status of any outstanding or non-resolved issues. I really appreciated working with her. My experience with FAS was a positive one.
    Vanessa Boyd
    Vanessa B.
    12:39 18 Aug 22
    Marianne Castiglia
    Marianne C.
    18:54 17 Aug 22
    4 years ago I started researching and interviewing window companies and finally chose FAS. Outside of a moving company that I used once, I have never experienced the level of expertise, professionalism, excellent communication, consistency and follow through to complete satisfaction even for a very picky lady. I also absolutely must mention an employee named James who on several occasions went way above and beyond to help us solve a problem we discovered that was NOT related to the new windows. AND we are so very pleased with our windows even after 4 years. And I thank goodness I made the right choice with FAS.
    rodney porr
    rodney P.
    13:21 15 Aug 22
    FAS team from 1st appointment with Rick (our sales rep), to Wilma (coordinator and more) and their installers (Robin and his team), handled every step of the process from manufacturing of our custom windows, lead times for production of my windows (that arrived earlier than the window of time allowed) to the installation, they called when our windows we’re being released, they called for a schedule date with “Robin” and the installers arrived on time and EXCEEDED OUR EXPECTATIONS with the removal, installation, finished product…..My wife and I are so impressed with the look of the finished product and more importantly the performance of our new impact resistance, double pane windows and dressing (trim).We noticed the difference in the silencing of the outside noise to the insulation factory (our Airconditioner satisfied and shut off just hours after the last window was caulked and closed.Thank you FAS, I will be referring you to everyoneRod and Shelley Porr
    P Davis
    P D.
    17:19 12 Aug 22
    Great service, great installation. Very happy I chose FAS!
    deborah mullis
    deborah M.
    18:12 11 Aug 22
    Daniel arrived earlier than scheduled. He attended to finishing my front door and all the windows in the house quickly and efficiently. He was polite and friendly. Thanks FAS
    Rodney ross
    Rodney R.
    19:26 10 Aug 22
    FAS provided a very fair price. The quality of workmanship was excellent. We love the windows and we highly recommend them. Great company
    rahsaanda braxton
    rahsaanda B.
    07:00 10 Aug 22
    What an amazing experience! I have dealt with many contractors and construction companies during the past year, and when I tell you FAS has been on the top 3! I mean literally out of 20 company’s that have come and given me quotes, completed work and provided service, FAS is one of the only few that I would ever recommend.I had special shape and size windows and they accomplish my custom job like a PRO!I will definitely be using them for whatever service they can provide that I need to accomplish in my home. After they did my windows, I was literally like ok what Else can I get you guys to complete for me.
    rahsaanda braxton
    rahsaanda B.
    06:55 10 Aug 22
    I absolutely love my windows and the entire experience to obtain them. Yes it was a wait! But when I tell you it was wellWorth it! They offer the best customer service, the best product, and the best installation! Which is very very important!I am ordered doors from them next!
    Barry Bellows
    Barry B.
    11:24 09 Aug 22
    We could not be more pleased with the quality of our new FAS windows. The windows came in months ahead of schedule. The install was great, the installer really knew what he was doing. I would recommend FAS to anyone looking to change out your old windows.
    james tinkoff
    james T.
    22:36 08 Aug 22
    Lock on sliding glass door was stuck and could not open the door. Call FAS and they responded within the same day. The repairman -Dave - was a few minutes ahead of schedule and fixed the lock. So now the lock works perfectly. Excellent service.
    Devesh Patel
    Devesh P.
    20:20 08 Aug 22
    EXCELLENT SERVICE'S QUALITY AND PRICING COMPERING TO OTHERWINDOW COMPONENT ARE EXCELLENT.
    Marla Black
    Marla B.
    15:31 08 Aug 22
    FAS employees were very courteous and kind. Great service and hard working people. We were impressed with every employee that we encountered. Highly recommend FAS!
    Michael Schweiger
    Michael S.
    13:14 05 Aug 22
    Dennis Lolli
    Dennis L.
    00:42 03 Aug 22
    Marco is an experienced, knowledgeable salesperson. Quality products and installers. Courteous communications throughout the process.
    Walt Sparling
    Walt S.
    00:45 29 Jul 22
    Great install and communication. Very focused on making sure the customer is happy. Great experience from sales to install to final closeout.
    Laura Patton
    Laura P.
    14:06 27 Jul 22
    Chris, James and Ryan were very professional installers and did an excellent job replacing my windows. I feel very assured that I will not have an issue with their work.
    Sar Asar
    Sar A.
    15:29 25 Jul 22
    Kathleen Werner
    Kathleen W.
    15:19 25 Jul 22
    James was great… quickly added the screens, added a small lock for them and was done in 1/2 hour.He was knowledgeable and courteous.
    Momma G
    Momma G
    19:25 21 Jul 22
    Great experience! New windows and warranty! Had to have one window replaced a few years after install as gas between panes failed. Company came out and replaced right away!
    Juan Diaz
    Juan D.
    13:07 20 Jul 22
    James did a Great Job replacing the lock mechanism on my door, he was very informative and professional. Thank for the outstanding work
    Kelli Hilgers
    Kelli H.
    17:40 01 Jul 22
    Jacob Henderson
    Jacob H.
    17:23 29 Jun 22
    David Collantes
    David C.
    17:04 17 Jun 22
    Excellent service, high quality windows and doors.
    Ryan and Zaghie Peterson
    Ryan and Zaghie P.
    16:35 04 Jun 22
    Ryan with FAS was great! He made sure we were all taken care post installation. Our windows are perfect, just in time for summer!
    Carolyn Scheidt
    Carolyn S.
    12:55 25 May 22
    Very happy and satisfied with FAS customer service and the installation of two sliders and a casement window. The installers were excellent. They came to my home on time, were courteous and kept me informed of how the job was going to be completed over two days. Would definitely recommend FAS.
    frances piccirilli
    frances P.
    15:12 29 Apr 22
    I had my entire home windows replaced with windows installed by FAS windows and doors. My project manager was Mellisa Hubbard. She was very responsive and a pleasure to deal with. My installer was Navin He and his crew were wonderful. They worked as a team and did a fantastic job. They were very neat and clean. They made sure that all debris was taken at the end of their job.
    Barb Backhaus
    Barb B.
    16:12 22 Apr 22
    I had a window pane replaced. Technicians were quick but thorough and took time to make sure everything was clean and furniture put back. Thanks for a great job!!
    David Saunders
    David S.
    19:38 29 Mar 22
    Ryan and Josh came out to repair a tiny factory defect in one of our picture windows. They were very professional and provided excellent service. We are very happy with our window FAS installed Oct 2019 and also the follow up service.
    Eric Hennes
    Eric H.
    11:09 25 Mar 22
    Ryan is TOP NOTCH!!! I was running behind due to work and he stayed until I reached home just so that service would be complete. He took the initiative to do what he could while I was en route and finished when I arrived. He knew there had been delays in the process already and he didn’t want me waiting longer for service. Ryan went WELL above and beyond his job requirement to ensure great service. EVERY company needs someone like Ryan! He is incomparable!! THANK YOU, RYAN!!!
    THOMAS BRASSARD
    THOMAS B.
    16:50 24 Mar 22
    FAS was on time, early in fact with a phone call 15 minutes before arrival. Ryan was the tech that changed out a door handle on our patio slider door handle. He is a fine young man very helpful .
    Adam Alvarez
    Adam A.
    15:03 15 Mar 22
    Ryan was an amazing associate. Very helpful and quickly did what needed to be done. Seriously in and out within 5 mins. Which is not a negative because he provided excellent and quality customer service. Would honestly recommend FAS and Ryan to anyone. Thanks again Ryan you are the best!!!!!!!!
    ATC'er
    ATC'er
    01:25 25 Feb 22
    Doors are outstanding and beautiful, just like we ordered. 6 month average but arrived sooner. Installers were thorough and fast with no mess, fantastic! Definately use FAS if you're reading this, you won't be sorry.
    David
    David
    14:39 15 Feb 22
    Wargo Works
    Wargo W.
    18:07 13 Feb 22
    Very friendly staff. Family owned business with customer satisfaction in mind.
    Joshua Fraigun
    Joshua F.
    23:21 11 Feb 22
    Chris & Ryan provided great service, and a great install. Everything was top notch.
    Tiffany Lee
    Tiffany L.
    19:53 11 Feb 22
    Ryan came to my house today to make some adjustments and do a minor repair. He was so helpful and so kind. It’s not often that you meet someone and know they love their job. He is definitely an asset. FAS has always been a great company with great people. I’m a happy customer!
    Mike Finnell
    Mike F.
    19:16 10 Feb 22
    First had some issues with install. We contacted them and they sent some nice, hard working gentlemen , Parrish, and Griffith. They did a superb job on the re-install and they fixed all the issues in a timely manner also very courteous. Thank you.
    Rick Ackerman
    Rick A.
    23:26 08 Feb 22
    Outstanding service and product!! Everyone involved provided great service: Stuart, Amanda, Jonathan & team, and Ryan!!! Thank you!!!
    4.4
    Based on 98 reviews
    Walter messier
    Walter M.
    18:20 18 Aug 22
    A Smith
    A S.
    14:50 17 Aug 22
    Bryant Scriven
    Bryant S.
    21:09 26 Jul 22
    The salesman was extremely helpful and knowledgeable.
    Becky Smith
    Becky S.
    19:01 15 May 22
    This rating is specifically for the installation:Greko and his crew were excellent with installing our hurricane/impact French doors. Greko's attention to detail was great and he defines the meaning of taken pride in your work.
    Joseph Cox
    Joseph C.
    21:42 05 Apr 22
    Alex N
    Alex N
    18:26 14 Feb 22
    Ordered seven windows. Installation was fast and efficient. James, Jason, Lara and the rest of the staff are friendly, helpful and professional.Had a stress crack develop on one of our windows over time, and FAS's warranty replaced the sash for us. The company is good about communicating, which is even more important these days during the ongoing supply chain issues, especially with delays more common with manufacturers. When the time comes, we'll order more windows from FAS.
    Laurie Sullivan
    Laurie S.
    23:33 27 Jan 22
    Peter Stoebling
    Peter S.
    22:00 27 Jan 22
    Richard Catalano
    Richard C.
    23:46 26 Jan 22
    I contacted FAS Windows and Doors to service two windows they had installed six years ago. They set up an appointment right away. Their tech, James, called me when he was on the way. He diagnosed the problem immediately and fixed both windows quickly. It was all covered under my warranty. What more could anyone ask?
    Sian Mink
    Sian M.
    01:12 21 Jan 22
    James was very communicative and professional at all stages of the appointment, and clearly knows his stuff.
    Lynne Smith
    Lynne S.
    18:44 30 Sep 21
    I would highly recommend this company for window replacements. They are professional, friendly, on time, great customer service and the windows I received are excellent quality.
    R W
    R W
    20:47 27 Jul 21
    We had our windows replaced by FAS and they did an excellent job. One large window cracked twice (manufacturing defect) FAS stood behind the work going way beyond what was expected. In our opinion FAS should be your “go to” for doors and windows…sounds like a commercial…professionals!! Thank you!
    Barbara Weiss
    Barbara W.
    19:43 14 May 21
    A May 2021 update of the first, initial review - The windows have held up well. Needed a minor repair, which James C., carried out today. He also inspected and 'tuned up' the other windows and gave some good tips and advice. Very appreciative of his expertise and FAS' product and service. Thank you.The new windows are not only better quality and appearance, more energy efficient, wind resistant, noise reducing, easier to use and clean, but also, the installers, Grecko and his colleagues, were very professional, courteous, and friendly. Couldn't ask for more. Glad we 'followed the ratings' and went with FAS Windows & Doors.
    Paul Diaz
    Paul D.
    16:45 11 May 21
    I had a 5 star experience with FAS when they installed several doors a couple years ago. I called today (5/11) because one of the doors was jammed. Even though they had their service schedule full through end of June, one of their technicians, James, was 20 mins away and made an unscheduled stop to fix my door. James was quick and professional. Fixed the issue and made sure I was happy with the repair before he left. Not only does FAS have excellent products and installation but they’re support afterwards is top notch. Highly recommend this company.
    M Clukey
    M C.
    19:40 15 Apr 21
    James called prior to his arrival, arrived on time and performed the task in a professional, focused, neat and courteous manner. It was a pleasure having him as our service technician.
    Judy Ann
    Judy A.
    23:23 14 Apr 21
    We needed a repair on a door we put in a few years ago. James was absolutely amazing. He was professional, knowledgeable and his work was top quality. Highly recommend him.
    Chester Williams
    Chester W.
    15:19 12 Apr 21
    My experience with FAS was great customer service. The young man James that came out a year later to do some repairs ,was extremely helpful in explaining what and how he was going to do everything was exceptional.
    Steve Zendegui
    Steve Z.
    19:36 08 Apr 21
    Service was performed well. Technician was on time and very courteous. He took time to explain why he was doing certain things and gave me some contact info for parts to repair the sliding screen doors.
    silvina lamoureux
    silvina L.
    06:38 12 Mar 21
    Peter
    Peter
    18:58 11 Mar 21
    We went with FAS because we were able to speak with people that were previous customers. We heard nothing but excellent reviews. Our install (All our home’s windows) is all complete now and we couldn’t be happier. Everyone we’ve dealt with at FAS has been great, quality and customer service is their priority. If you need new windows, you will not be disappointed with this company. Even the county inspector told us the job and product was top notch. Now we’re ready for hurricane season!
    Michael Niezgoda
    Michael N.
    18:38 11 Mar 21
    James was on time and courteous, and made the door repairs in a timely manner. He also made adjustments to the door which vastly improved ease of locking and use.
    Meghan Petrofsky
    Meghan P.
    22:30 01 Mar 21
    Excellent service every step of the way: the professionalism and workmanship of everyone on our project was outstanding. Anthony, Justin, and James are all true professionals and their work is excellent. Rod and also Lara in the office were both so helpful in the ordering and production process. Planning to use FAS for future door and window replacements on my home.
    Cary Ortiz
    Cary O.
    17:59 17 Feb 21
    James came before the inspection and also post inspection of the windows and slider. He did an amazing job!! He also went out of his way to tighten our front door. That was not part of the scope of his work but he did it!! Kudos to James and Lauren at the office as well!!
    Mary Kay Baker
    Mary Kay B.
    00:37 12 Feb 21
    I purchased my sliding glass doors and 2 windows about 5 years ago. What a difference it has made in my condo. Unfortunately I broke one of the wheels off my sliding screen door and accidentally bent one of my window screens. When I called for service I didn’t know what to expect. Well I couldn’t have been happier. The technician replaced the broken wheel assembly and took the time to show me how to properly make adjustments if I need to in the future. He also ordered a replacement for my broken screen.I appreciate his professionalism and he was just pleasant to work with.Thank you for such great service.!
    Barb Dean
    Barb D.
    19:39 28 Jan 21
    James was wonderful! He not only reinstalled our 2 windows but also took the time to make sure the one window moved more smoothly than before. He didn’t have to do that and I appreciate him taking the extra time to ensure our window worked properly. Very professional.
    Michale hall
    Michale H.
    00:14 03 Jan 21
    Looking for sound proof and storm windows! Hope they can deliver!
    Clyde Keller
    Clyde K.
    21:11 02 Dec 20
    James was truly a welcome change he arrived on time and took care of business quickly and efficiently
    Angie Stieren
    Angie S.
    22:06 18 Nov 20
    The service technician, James, called to let me know ow he was on his way. He was on time and was persistent in diagnosing the problem with my sliding door and one of my windows and then fixing the problems. James was personable and efficient.
    Christine Fontenot
    Christine F.
    18:45 16 Oct 20
    Kim Mark Boyd
    Kim Mark B.
    19:02 29 May 20
    James was very knowledgeable, courteous and professional.
    Lawrence Hall
    Lawrence H.
    00:32 15 May 20
    Door seal work was excellent. Tecnician was very courteous and explained key information with us. Door repair lock adjustment initially worked; but when we opened door after technician left door would not lock at all.. Possibly needs new lock.
    Young Chung-Hall
    Young C.
    18:23 14 May 20
    Craig Heinrichs
    Craig H.
    20:23 08 Apr 20
    Quality door. Good company. Thanks to Amanda for all the follow up. James also did a great job.
    Patricia Reyes
    Patricia R.
    13:59 18 Mar 20
    Paid attention to details and completed the job to our satisfaction. Excellent work ethic.
    Tim Murphy
    Tim M.
    22:04 16 Mar 20
    Sergiy Murashkin
    Sergiy M.
    00:57 10 Mar 20
    Five stars. Thanks.
    Chris Munyon
    Chris M.
    17:14 09 Mar 20
    James did a great job!! Very professional and knowledgeable.
    Mary Jo Weaver
    Mary Jo W.
    11:01 02 Mar 20
    James was excellent from start to finish. He arrived promptly, went right to work doing my window finishing work, and was polite and courteous the whole time. I would highly recommend this company to anyone needing new windows and especially James and staff like him who makes the customer comfortable and happy.
    Cindy Lee
    Cindy L.
    18:13 27 Feb 20
    W Bailey
    W B.
    17:12 20 Feb 20
    I'm very impressed with James, the service tech. He was on time and quickly fixed our screen with a penknife while waiting for Josh to bring the part to fix our window. Now that you have a very good Tampa area tech, I look forward to even better service. I wish we didn't have to wait so long to get small parts like the roller used to fix our window.
    Don Shockley
    Don S.
    18:17 19 Feb 20
    James went above and beyond with matchingthe existing grout with the new.He did a good job with clean up and explaininghow long the grout would take to dry.He did a great job and was very thorough.Don Shockley
    Ed Glickman
    Ed G.
    14:40 14 Feb 20
    The installers were 👍
    Thomas Cunningham
    Thomas C.
    23:22 05 Dec 19
    Amanda Bragg
    Amanda B.
    13:33 22 Nov 19

    Comments are closed.