Our Reviews

    Based on 163 reviews
    Jill Ogletree
    Jill O.
    17:51 24 Jan 20
    I have had FAS windows and doors for a few years now. Last night I had an issue closing one of the windows. I contacted FAS via their “contact now” link in Google. First thing in the morning I had a a repair time set. Josh and Ryan showed up earlier than expected and had the window repaired in under 5 minutes. They also cleaned the windows and gave me some helpful tips. Amazing service and super friendly people. FAS is highly recommended.
    richard clifton
    richard C.
    15:26 24 Jan 20
    Ryan & Josh did an excellent job. They were very prompt (actually ahead of estimate), called in advance, very professional, friendly and took care of my issue. They both are great representatives of the FAS brand. This type of service and warranty were additional key reasons for using FAS to change all my windows and doors! I will continue to highly recommend FAS!
    John Kobylinski
    John K.
    20:48 23 Jan 20
    install was great...
    Linda Pautler
    Linda P.
    13:55 23 Jan 20
    Ryan was efficient & professional with a bonus friendly personality!
    Steven McHale
    Steven M.
    16:00 22 Jan 20
    Lived up to all expectations, very professional, knowledgeable and reliable . All workers involved assisted and answered all questions/concerns in a timely manner not to mention the product is outstanding. Got all windows and sliders replaced/installed in my 1964 home and already feel the difference in 30 degree weather. Cost effective and very energy efficient
    Lynn Bowles-Jenner
    Lynn B.
    18:49 21 Jan 20
    Lupi Coffin
    Lupi C.
    17:33 21 Jan 20
    Our technician, Ryan, was very thorough in completing his assessment and fixing the issues that he could. We still had a couple of problems which he documented and sent to headquarters to order parts and service. Ryan was very personable and a pleasure to work with.
    Jean Bartle
    Jean B.
    23:14 20 Jan 20
    Hello, I would just like to say that Ryan and Josh did an excellent job fixing the trim around our new door. They were friendly and professional and we are very happy with the outcome. Sincerely,Jean and Scott
    Christian Markussen
    Christian M.
    20:22 18 Jan 20
    Maryanne Hunt
    Maryanne H.
    19:50 15 Jan 20
    Had all new windows and doors installed almost 9 years ago and they are still functioning like new. Recently, however, one of the lifting mechanisms in a bedroom window broke probably due to my own carelessness when cleaning it. I called FAS and they ordered the part and were ready to install within about a week. Talk about service! The technician, Ryan, showed up on time, went straight to work and completed the job in about 15 minutes. He was friendly and professional. He took the time to review proper maintenance and to find out if I was having any problems at all. I was delighted to learn the parts were covered in the Lifetime Warranty and I paid only a small installation fee. Worth every penny for this kind of service. Love my double pane windows and all the energy they save. Outstanding company.
    Jim Smith
    Jim S.
    00:47 10 Jan 20
    Dear Sir or Madam, I just wanted to take this opportunity to thank the team of Ryan, Josh, and James, specifically, and the FAS Service Department, in general, for completing the installation of our new windows and doors today. We signed the contract for this project back on 23 January 2018 – almost two years ago. Despite a few material defects that lengthened the installation process far too long, I cannot say enough nice things about the employees on your team. Ryan, in particular, doggedly pursued the completion of this project until its successful conclusion. The FAS production coordinator, installation teams, repair coordinator, and repair teams have all been professional, kind, and responsive. Further, we are now very happy with all of the windows and doors that the company has installed. Thanks again.Jim Smith
    Steve Brown
    Steve B.
    23:43 08 Jan 20
    Great experience. Ryan Griffin did the job of two people and he did a fantastic job!
    Diane Kemper
    Diane K.
    18:41 06 Jan 20
    Highly recommend FAS and their crew. We have had a couple of issues over the past few years and they have handled everything very professionally and very efficiently. Today we had a crewmember named Josh who went above and beyond to help me understand, and took the extra time to make my family extremely glad that this is the company that we chose to help us with our windows and doors.
    Erzsebet Ferenczi
    Erzsebet F.
    00:55 18 Dec 19
    Ro D'A
    Ro D.
    01:55 13 Dec 19
    5 stars is a big deal. FAS has earned it with Matt installing our beautiful windows.
    DuJon T
    DuJon T
    18:06 12 Dec 19
    00:53 11 Dec 19
    We are so happy we chose FAS Windows to replace all the windows of our 2006 home. The windows are gorgeous and the installation team was exceptional. We’ve received so many compliments from our neighbors. Don’t hesitate to use FAS Windows for your window and door install.
    Ian Ross
    Ian R.
    19:26 09 Dec 19
    Everything was great! The salesman I worked with was professional and helped me pick out the windows that worked best for my house and my budget. Install was fast and clean and the installers were absolute pros. FAS stayed in contact with me the whole way through the process. Every person I interacted with was extremely professional and courteous. I would definitely use FAS for future projects.
    Sheila Correa-Ortiz
    Sheila C.
    14:45 26 Nov 19
    Mary Wittkamp
    Mary W.
    15:26 20 Nov 19
    Alexander G. Barkan
    Alexander G. B.
    14:32 30 Apr 19
    The service Ryan provided was excellent. He was thorough in correcting the problem we were having. His explanation was concise and understandable. He was also courteous and professional. Ryan is certainly an asset to FAS.
    George Sellery
    George S.
    21:10 26 Apr 19
    FAS Windows and Doors and their long-time installer James did an outstanding job replacing 7 single and two double windows in my house. The FAS price was very competitive, the PGT product that I purchased is very highly rated and I dare say that no-one could have done a better job than James and his assistant Josh in installing them. I have a lot of experience with contractors and can highly recommend FAS Windows and Doors.
    Alison Anderson
    Alison A.
    21:14 24 Apr 19
    Sales guy was honest. Pricing didn’t change once measure occurred. Office staff quick to answer questions and keep us up to date on status of order. Installers were early and did a great job keeping everything clean. Picked up after themselves. Windows are high quality and noise from outside is almost nonexistent now! I would highly recommend FAS!!
    P Randall
    P R.
    12:38 19 Apr 19
    Installation - professional, clean, on time, on budget, completed on schedule. never knew they were here but OMG our windows are beautiful and make a big difference in the quality of our home and the light coming into the house. we had black out drapes on the west side to control the sun now we have shears and beautify views to our back yard.Sales - great communicators and kept us up to date through the entire process. never felt any pressure from the sales rep.i would recommend FAS to anyone getting windows
    carol sweeney
    carol S.
    00:34 18 Apr 19
    I am a repeat customer of FAS. They do everything right - from the moment you first contact them to get an estimate to the final inspection ... and even after that if necessary. Great service and great quality windows! I have recommended them to family members and they have all been greatly satisfied with the service and windows as well.
    Jeanne Voehl
    Jeanne V.
    17:43 03 Apr 19
    Susan Clayton
    Susan C.
    19:39 01 Apr 19
    I LOVE my new windows by FAS Windows and Doors!The installers paid such great attention to getting them in perfectly. It is much quieter in my house now- no street sounds coming in- and I look forward to receiving my power bill. Most of all, they are beautiful.I only wish I had ordered them sooner so we could have been enjoying them for longer!
    Brian Castiaux
    Brian C.
    23:17 25 Mar 19
    Great job, fast, courteous. 100% would use again.
    Debbie Geyer
    Debbie G.
    19:00 25 Mar 19
    Tom Conner
    Tom C.
    00:09 21 Mar 19
    We are very happy with the quality, function and appearance of the windows. The installation and customer service was great.
    Charles Ashley
    Charles A.
    14:32 15 Mar 19
    FAS installers were polite, professional, and skillfully executed replacement of our windows and doors. Look forward to seeing power bill reduction with this window upgrade.
    Patricia Hahl
    Patricia H.
    18:51 10 Mar 19
    Everyone at FAS was very professional from the start. When the installers got here they made sure to put down drop cloths and proceeded to remove the old door and installed the new one. They did a fantastic job! Also took the time to make sure everything was cleaned up before they left. I highly recommend FAS!
    Linda Bunker
    Linda B.
    14:27 10 Mar 19
    Windows are high quality. We are so pleased with them. The Service was great...all the way from the purchase to the installation. Everyone was knowledgeable and very friendly.
    Paul Albers
    Paul A.
    12:26 06 Mar 19
    On time and on budget. Quick and quality install; friendly and direct service throughout the process.
    Charles Fajman
    Charles F.
    20:30 02 Mar 19
    We are very happy to have chosen FSA
    Linda Sharabba
    Linda S.
    21:44 22 Feb 19
    I have been dealing with FAS Windows & Doors for many years. They stand behind their products completely. The service department is great. Any appointments are punctual, representatives are courteous & knowledgable. Ryan came out today and he was right on time, very personable, efficiently took care of any problems & repairs. I would recommend FAS to anyone. In fact we are also using them in our new home. Thanks Ryan!
    Amy H
    Amy H
    22:20 21 Feb 19
    I used FAS many years ago and was very happy. I am, once again, extremely happy I chose FAS - great, knowledgeable and easy-going salesperson and then Tammy who kept me informed of my order, the installers, the top quality windows and the price was great for what I received. FAS even keeps inspecting the windows after the install and thereafter. What a calm experience compared to my previous experiences with Lowe’s and Home Depot which were frustrating. Go with FAS or at least call them first if you need windows or doors.
    David Newton
    David N.
    16:26 21 Feb 19
    FAS Windows and doors is a very professional company that really cares about their customers happiness. Their prices are competitive and they go the extra mile to deliver and install quality products. Thanks FAS, We love our new windows.
    J S
    J S
    18:52 17 Feb 19
    D M
    D M
    14:54 06 Feb 19
    Excellent customer service. Every employee at every step of the process was professional, helpful, and friendly. Fantastic install team. My windows & sliding doors look great, and the Building Inspector called the work "top notch." Excellent experience! I will use FAS again when I do the rest of my windows.
    Mike Quinn
    Mike Q.
    01:47 05 Feb 19
    FAS was great to deal with. They kept you informed of the status of your order and were very accommodating when scheduling installation. The doors came in with few defects but the windows had several. FAS reordered the windows without being asked. They felt I would be happier. (Yes!)Installation team was great very thorough and experienced. It was a pleasure to have them do this work! I have decided to use them to replace the rest of my windows.
    Eileen Southall
    Eileen S.
    21:57 04 Feb 19
    Mark Varnell
    Mark V.
    00:08 03 Feb 19
    Kathy Bush
    Kathy B.
    18:35 01 Feb 19
    We received great service from FAS in getting new windows for our house. The installers, Rich & Will, were very professional in making sure the windows looked wonderful. We highly recommend FAS.
    Ralph Joaquin
    Ralph J.
    01:29 01 Feb 19
    This company is very professional. Excellent work. Great communication. And most importantly great customer service.
    Michael Shippy
    Michael S.
    02:54 26 Jan 19
    Prompt and excellent work. The office has always been quick to respond to any questions or requests, and the installers did a great job - even finished 1/2 day ahead of schedule. They overcame some structural hurdles and we're very happy with the results. They even noticed a flaw in the glass of one of our windows and had it replaced - it was something we wouldn't have seen until well after they left, but they took the proactive steps to make it right. The quality of the windows and doors are top notch - we've already noticed a significant reduction in noise and our heating and air conditioning run much less often. We will be highly recommending FAS to anyone looking for new windows and/or doors in the future.
    Kim Burke
    Kim B.
    20:12 25 Jan 19
    Love my new windows! The installers did a fantastic job and were able to not touch the trim around the windows! They were friendly and very efficient! I'm very pleased.
    B P
    B P
    01:46 05 Dec 18
    13:58 02 Dec 18
    Took the time to explain everything very well. Very knowledgeable staff.
    Edda Ramos
    Edda R.
    13:15 23 Oct 18
    Based on 55 reviews
    Thomas Cunningham
    Thomas C.
    23:22 05 Dec 19
    Amanda Bragg
    Amanda B.
    13:33 22 Nov 19
    Richard Gonlin
    Richard G.
    22:00 16 Sep 19
    There are so many choices for new windows and we weren't sure who to trust. After shopping around we decided to use FAS Windows & Doors. Everyone we met from the sales rep, Dan, to the final measurements with Jason, were so professional and top notch. But that's the easy part!How and when would they be installed? We start getting calls from the coordinator Elizabeth who was so customer friendly and accommodating.She schedules the installers a few weeks later and Ray arrives with beautiful PGT windows and does an incredible job. The windows fit perfectly and Ray was technical and exact in his install. And maybe Ray was the most polite workman we have had at our house! Sounds too good to be true but these guys (and Elizabeth) are very good at what they do. We enjoy the windows every day.Rich and Karen on Tierra Verde
    Jeremiah Watford
    Jeremiah W.
    19:56 14 Sep 19
    William Key
    William K.
    20:10 13 Sep 19
    This has been a great experience. The installers were professional, friendly, knowledgeable, and quick. All appointments were on time and very professional. The home owner's association approval process was quick and easy because FAS provided all requested designs and needed permits.In fact, the design of the windows were so good, my homeowner's association is going to recommend FAS to any other home owner's in my building looking to replace their windows. The product has been as described and has made a huge difference in the quality of my home. I could not be more pleased. Thank you to everyone at FAS.
    miguel rodriguez
    miguel R.
    17:19 22 Aug 19
    Nices coustomer services
    Mary Zarate
    Mary Z.
    00:46 11 Jun 19
    Ray was very professional and I felt at ease having him in my home. He works extremely hard and cleans up everything when the job is complete.Ray is well mannered and polite, answering all my questions in full. I would recommend FAS for the windows, because they are beautiful, but most importantly because of the professional staff. Have a blessed day.
    John Pitton
    John P.
    13:38 05 Jun 19
    Too often people are quick to criticize and complain but seldom take the time to compliment and praise. I want you to know how appreciative I am that Greko and Victor installed my new windows. From day one both Greko and Victor were courteous and professional. I was greeted each morning with enthusiasm and a smile. Their work is meticulous and thorough. In today’s world, old style craftsmanship and pride are bygone traits, but both Greko and Victor exhibit the traits of pride of workmanship, expertise and competence. They both care about what they do and how they do it. I can honestly say I miss them after having spent seven (7) days together. I cannot express how thankful I am that Greko and Victor installed my windows. Your company is very fortunate to have such competent, thorough, meticulous, and professional employees. I suggest you give them both a raise.Sincerely,John Pitton
    Chandra Wielatz
    Chandra W.
    21:28 29 May 19
    Arlene Vazquez
    Arlene V.
    23:32 27 May 19
    FAS provide an excellent service making the whole process from placing the order to the installation a professional, easy and organized one. Ray, the installer,was nice and he did a neat, clean and perfect job. The CWS 6100 is a beautiful window with all the great features like heat reduction, strong doble laminated glass to protect from impact, easy to operate and the most important benefit the noise reduction. I practically live next to a noisy highway, my backyard neighbor,  so the reduction of noise was considerably great.
    Todd Oliver
    Todd O.
    18:47 23 May 19
    Awesome company! Took great care of my family and I. They by far had the best selection of windows and the quality was off the charts compared to others we shopped. I'd highly recommend!
    Lynn Rasemont
    Lynn R.
    15:37 17 May 19
    We purchased windows for our entire house from FAS. Greko, Rafael and Victor did an excellent installation. They were skilled, efficient, and extremely respectful of our property, even walking around an area rug, rather than directly over it. How considerate! Production Coordinator Elizabeth put us at ease by answering all of our many questions.The windows are beautiful, and we couldn't be more pleased. This was so easy for us, as FAS did exactly what they said they would on schedule. Three cheers for FAS and their great employees!
    Jane Peppler
    Jane P.
    18:33 13 May 19
    Very professional installers, all staff we dealt with during the process were friendly, informative, and prefessional. We love our new windows!
    Dan Roney
    Dan R.
    13:18 24 Apr 19
    My wife and I are so pleased with the look of our new sliding glass door. We were sort of apprehensive about the whole process, but that apprehension was totally unfounded. Rod was our salesperson and made the sale a great experience, Jason did his job measuring correctly, Elizabeth kept us informed about the installation and Greko and his 2 helpers were very professional putting the door in and explaining the rest of the process. We have FAS on speed dial for any future work. Thank you all for making it a pleasant experience all the way around.
    Judith Felletter
    Judith F.
    13:53 03 Apr 19
    this was a repeat great performance by Grecko and FAS. Attention to every thing, is his key to a rave job. FAS had installed the windows and doors in the main part of the house and has now completed this with the back addition windows. We are a "FAS" family, having done mine, my mother's and my daughter's home. The products are great but what really sets FAS apart, is the great service and people like Grecko.
    Becky Smith
    Becky S.
    21:24 30 Mar 19
    This rating is specifically for the installation:Greko and his crew were excellent with installing our hurricane/impact French doors. Greko's attention to detail was great and he defines customer centricity.
    rick denz
    rick D.
    14:27 04 Mar 19
    New windows turned out great, thanks to Scott's oversight and professional install by Anthony and Justin. Our 1968 brick house has its challenges, but this crew nailed it. They're good.
    Love me a Scotsman
    Love me a S.
    14:15 02 Mar 19
    Superb craftsmanship. Install went beautifully. Highly recommend FAS.
    Barbara Weiss
    Barbara W.
    20:45 01 Mar 19
    The new windows are not only better quality and appearance, more energy efficient, wind resistant, noise reducing, easier to use and clean, but also, the installers, Grecko and his colleagues, were very professional, courteous, and friendly. Couldn't ask for more. Glad we 'followed the ratings' and went with FAS Windows & Doors.
    Susan Lee
    Susan L.
    21:15 28 Feb 19
    From the minute Rod can into our home, this process has been pretty smooth. Requested a change in our door lock order.....no problem. Awaiting installation. Hope this contines. Explained everything they could do, lots of choices! Another company kept telling us what they couldn't do. We were supposed to buy because one community ALWAYS bought from them. Don't think so. We are happy so far. Bring on the installers!!Update: 2/2019 Sorry to do this but things arent going well. Windows passed inspection, the last good news. Now we have a storm door that was "measured" wrong, trim work on windows unfinished, and a latch on front door that needs to be relaced. Defective. Jason was here this morning to check things out. Elizabeth was supposed to callby 3pm. NO CALL. So we wait. Left message at corporate number. Jason was also supposed to follow up to be sure Elizabeth did her job. Will see, but things went south quite quickly. Disappointed when everything prior to this went so well. Got partial payment. Maybe thats enough.
    Shawn Kennedy
    Shawn K.
    15:05 25 Feb 19
    FAS provided excellent service!
    Douglas Baker
    Douglas B.
    12:59 19 Feb 19
    We recently replaced all of our doors and windows with FAS. From start to finish our experience was smooth and pleasant. The Sales Representative, Craig, was very informative and helpful in making pertinent decisions. We received our quote in a timely manner and Craig was more than happy to return to answer some questions to make sure everything was correct and to our liking. Within the time frame given, Jason, The Service Coordinator, called and scheduled our final measure, another smooth process. Also, within the time frame given, Elizabeth, The Production Coordinator, called to say our project was ready for installation. She and Jason were readily available to us during the entire project. Our installation crew arrived on time on the date scheduled. First we were warmly greeted by Greco, the head of the crew and then he introduced us to his team, Raphael and Victor. It was evident from the start that all three were very competent and worked well with each other. They were all well mannered and polite and never seemed bothered by our questions. They were patient with us and made sure we got an answer. These three made the project delightful and fun!! I would highly recommend FAS for any and all window and door replacement. Thank you FAS!!
    David Lundeen
    David L.
    03:01 10 Feb 19
    2nd time we've gone with FAS. First time in Winter Park, now in Gulfport (near St. Petersburg.) Both times being positive we went with the right company. Communication before our install was great, the installation team showed up on time, was courteous and left our home cleaner than when they arrived. Our new windows and sliding door work great and look great. 5 Stars.
    David VanHaaren
    David V.
    15:30 16 Jan 19
    We have had several major upgrades to our home over the last few years. Most recently we had hurricane windows and doors installed. As usual we searched through many companies looking for a company who would do this work on a schedule, professionally, ethically and would stand behind their work. You can get the same product from multiple sources so we try to find a source with a tested resume. FAS came with a very high rating through reviews and the Better Business Bureau. From the beginning FAS was very professional. Starting with the sales representative through detailed measurements, and the installation process everything met our high expectations. We had one issue with a door that was not meeting the level of quality we felt was necessary to match the cost. Mr Wilding, the owner of the company, took personal ownership of this issue and worked with us and the supplying company to try and come to a resolution with this product. The final solution was a full refund for this one issue. We were very happy with the degree of Mr Wildings involvement and highly recommend FAS as a company we would gladly to business with again.
    Ralph Guthrie
    Ralph G.
    13:12 27 Nov 18
    Love the French doors and the windows are very nice quality.
    Martin Kaplan
    Martin K.
    17:34 26 Oct 18
    I shopped around with several window companies and decided on FAS for the following reasons...Dan my sales person was super he informed me of the TECO window rebate … Out of all the windows and sliders I looked at they had the best product out there...My coordinator Elizabeth kept in constant communication with me... my installers Greco and his team did a great job ...Kept me informed every step of the way… I have recommended FAS to all my neighbors.. Also Corey finance department was just great to work with...Things that I look for are quality and a company who will communicate with you...A rear combination in Florida...Many thanks
    Marianne Castiglia
    Marianne C.
    16:15 17 Oct 18
    Not the cheapest estimate I got but I now know I made the right decision. FAS was the third company to give me an estimate. I had already done quite a bit of research and was looking out for key things and had questions. I did not expect to make the decision when Dan, the sales rep was here but I was very impressed with his answers and knowledge so I signed the contract that day. I had also seen that they had overall good ratings on all of the major websites. The next step was Jason, the lead installer to come make final measurements and place the order for my windows. From the time I signed the contract to the time the windows were installed it was just under 2 months. During that time Laura and Elizabeth in the office kept in touch and when the windows came in, scheduled the installation. Keeping with my experience thus far, the installation crew showed up right on time as promised. Greco, Rafael and Victor could not have been more professional and courteous and helped to make what I thought would be a very stressful day, a pleasant experience. They completely cleaned up everything, put everything back exactly as it was and even rehung the curtains and blinds. The windows look amazing. I highly recommend FAS Windows and Doors and the CWS hurricane windows they installed. They were not the cheapest but they were also not the most expensive. Don't always just go with the least expensive. I'm sure glad I didn't.
    Greg Studer
    Greg S.
    15:33 17 Aug 18
    Humble, knowledgeable, and diligent FAS recently installed three windows and a door in record time! Would highly recommend them!!
    Steven Blart
    Steven B.
    14:56 17 Aug 18
    Went better then I could imagine! Fast, reliable, and fair!
    Rudus Huck
    Rudus H.
    14:30 26 Jul 18
    Awesome job. Love my new windows and doors! Great installers, clean, polite and professional. Highly recommend FAS.
    Tyler Daukas
    Tyler D.
    14:10 26 Jul 18
    FAS Windows and Doors recently installed 12 windows and 3 doors in our home and did a wonderful job! The product is top notch and the installation was very well done! Products and installation took a little longer due to the demand of Hurricane Irma, but the quality of the windows and installation is superior. I would definitely recommend them.
    james osman
    james O.
    14:32 21 Jul 18
    Brenda Edick
    Brenda E.
    14:28 09 May 18
    Todd Oliver
    Todd O.
    15:44 23 Feb 17
    Excellent products and service I would highly recommend.
    13:04 01 Nov 16
    Very professional and provided extremely good quality product to my satisfaction.The Staff and Installers are great people to work with and they did make my experience unbelievable.Without any doubt these FAS folks should be sought for when the need for windows and doors are to be installed .I highly recommend them !!!
    Donna Jones
    Donna J.
    16:44 29 Sep 16
    FAS was EXCELLENT. Cubby and Elizabeth kept us in the loop and answered all our questions whenever we had them. Their installers were top notch. Courteous, clean, efficient...it was a pleasure having them in and around the house. Big job, but they got it done in record time.Thanks so much, FAS. I'd recommend you to anyone in a heart beat!
    gary weiss
    gary W.
    19:36 27 Jun 16
    This was the second time we had windows installed by FAS. On both occasions we were pleased with their service and the quality of the windows. When we decide to do are sliding glass doors we will be contacting them again. Very good work!
    gene rensch
    gene R.
    19:55 01 Nov 15
    replaced all my windows and doors in the carrollwood area sales person was Dan.The quote was spot on and they did a great job

    Comments are closed.