Service Department and Warehouse Facilities
Check, Check and Check again that the company you are considering can fulfill the warranty obligations from the manufacturer.
Do they have a real place of business and not working out of the back of their truck?
FAS Windows & Doors has full time service tech’s on duty at all times managed by a full time Service Manger who’s sole job responsibility is to take care of our valued customers and fulfill our promises.
FAS Windows & Doors stocks parts and supplies from all manufacturers we represent. This helps to expedite when a service issue arises. Security issues such as broken windows or locks will always be addressed first.
We also have a commencement policy that states once we start a job, we stay on that job until it is finished. FAS Windows & Doors will not pull a crew off a job to go do a service somewhere else. This ensures a timely installation.