Service Department and Warehouse Facilities

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Check, Check and Check again that the company you are considering can fulfill the warranty obligations from the manufacturer. 

Do they have a real place of business and not working out of the back of their truck? 

FAS Windows & Doors has full time service tech’s on duty at all times managed by a full time Service Manger who’s sole job responsibility is to take care of our valued customers and fulfill our promises. 
 
FAS Windows & Doors stocks parts and supplies from all manufacturers we represent. This helps to expedite when a service issue arises. Security issues such as broken windows or locks will always be addressed first. 

We also have a commencement policy that states once we start a job, we stay on that job until it is finished. FAS Windows & Doors will not pull a crew off a job to go do a service somewhere else. This ensures a timely installation.
 
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From Our Customers

We wanted to get quotes from several contractors in the area so we contacted FAS. Their price is a little higher but they were better in answering questions and getting back with us. The sales rep made an appointment and he showed up when he said he would. He did a very good job of explaining the product lines that they had and why they were better quality than what we had in our 25-year old house. He followed up with us, answered our questions quickly and he's gotten the paperwork to us so that we can get the energy credit from Duke Energy. We're very happy with him. We got new windows for our home and they normally come with screens but we were able to get half screens where we wanted in full screens and they fitted the windows to all the openings exactly. My husband was really happy with the installation team and the quality is very good so far.
Review Submitted on March 12, 2017 , 04/24/2017
OUR 3 CAREFREE STEPS TO HAPPY HOMEOWNERS. Get Your Free Estimate.
OUR 3 CAREFREE STEPS TO HAPPY HOMEOWNERS
Step 1 Consultation: Meet with a skilled representative at you home to discuss your project. Get Your Free Estimate. Step 1 Consultation: Meet with a skilled representative at you home to discuss your project. Step 2 Production: Your custom order will be sent out with your exact mesurements. Get Your Free Estimate
 
Step 2 Production: Your custom order will be sent out with your exact mesurements. Get Your Free Estimate. Step 3 Installation: We take care of prep as well as clean up. Enjoy your new windows or doors. Get Your Free Estimate.
 
Get Your Free Estimate.
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