Simonton & Service

Tuesday, November 23, 2010
Katie Pettit  Katie, the Go-to Girl for Windows, writes...
     The Simonton brand as well as FAS WindowsDoors both believe in giving back to our communities. FAS WindowsDoors is proud to work with companies like Simonton Windows for this very reason. Simonton actively involves itself with those organizations that they believe can truly make a difference. Simonton believes that contributions are an essential part of the organization, whether they are a monetary donation, a product donation, or a donation of time. FAS Windows & Doors mirrors this point of view, and if this is a trait that you find important when considering suppliers of replacement window products, it might interest you to know one of the several organizations that Simonton supports.
   Simonton Windows supports the organization, Homes for Our Troops. This charity offers housing opportunities disabled veterans that are returning home from serving their country. It is a non-profit group that constructs homes that are designed for severely disabled U.S. Veterans. Since 2004, Homes for Our Troops has worked to create homes like these, and is currently working on more than a dozen projects. In a time when the need for assistance with projects like these is overwhelming, it is a comfort to know that even you can provide some assistance, just by choosing to use a charitable manufacturer like Simonton through FAS Windows & Doors.
   During this time of year, the Thanksgiving season, one can be thankful for those few businesses out there that try to give back as much as possible. While FAS Windows & Doors gives back as much as possible through working with Building Homes for Heroes, Ronald McDonald House Charities, Toys for Tots, and many more, I am thankful that our manufacturers have mirrored missions in mind as well.
Homes for Heroes
Katie Pettit 11/23/2010

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We had a bad experience with a previous door installer/retailer. Then we heard good things on the radio about FAS so we went to see them in their warehouse and we were impressed with both the product and the people. We bought two sets of French doors and had them installed. We were also able to customize our lock and glass selection, as well as the decorative treatment of the doors and it worked very well. Their sales rep was very personable. He called in response to our call to set up a time and he arrived on time. He was very knowledgeable and very enthusiastic, and we very much enjoyed the opportunity to talk to him. He was certainly the first contact in our home that helped convince us to try them out.

Their installation team was very good and very professional. They came out, measured, and they showed up with the doors and the doors fit, which was nice. They had the materials they needed and they cleaned up afterwards. All in all, we were very pleased with the experience. They did a great job. FAS has a higher price but there was great value. Their quality’s terrific. They did a great follow-up as well, after the work was done. They called and verified if we were satisfied with the work, up to the permit inspection. They took care of taking off the labels and so forth, which were required to be let down for the permit.
Review Submitted on August 18, 2016, 04/24/2017
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