Facts about Simonton from J.D. Power and Associates

Thursday, May 12, 2011
Simonton’s consistent high ranking in our category puts our brand on par with elite brands ranked by J.D. Power in other industries (i.e. Lexus, GE, etc.).
Simonton Logo

Consumer Satisfaction Study:
• This is the first year Simonton has received the highest ranking among consumers. In doing so, Simonton achieved the highest consumer index score ever recorded in the history of the studies, over major consumer wood window brands such as Pella, Andersen and Marvin; and large vinyl window brands such as JELD-WEN, CertainTeed and Milgard.
• Simonton is the only VINYL manufacturer ever to be ranked highest in the Consumer Satisfaction study. This ranking has traditionally been dominated by large (primarily) wood manufacturers (Pella for the last three years).
• Simonton ranked highest in operational performance and durability—the two highest weighted factors in the study. Our brand is strongest in what consumers consider to be the most important aspects of their window purchase.
• Simonton converts > 86% of shoppers who “seriously consider” new windows and doors into purchasing customers!!
 
JDPowerAwards
Builder & Remodeler Study
• Simonton Windows® was chosen most satisfying window brand overall and rated highest in 6 of the 7 ranking categories! (Included: Warranty/Repair Service, Price, Customer Service/Support, Delivery, Ordering Process and Billing.)
• For three years in a row (and 4 out of the last five years), Simonton has satisfied builders and contractors more than any other manufacturer. (2006, 2008, 2009, and 2010).

 

Tim 5/12/2011

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I've checked with other people who used FAS and they had good experiences with them, so I got windows, doors, and sliding glass doors from them. I had lots of weird-sized entrances, like in an old house, and I was able to customize my order. It was great and very easy with the sales rep. He walked me through all the products and the cost and helped me figure out what makes sense. Then he checked in and made sure everything was going well. The installation team got the work done fast and were super neat. And the products I got are fantastic.
Review from March 18, 2017 , 09/24/2015
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OUR 3 CAREFREE STEPS TO HAPPY HOMEOWNERS
Step 1 Consultation: Meet with a skilled representative at you home to discuss your project. Get Your Free Estimate. Step 1 Consultation: Meet with a skilled representative at you home to discuss your project. Step 2 Production: Your custom order will be sent out with your exact mesurements. Get Your Free Estimate
 
Step 2 Production: Your custom order will be sent out with your exact mesurements. Get Your Free Estimate. Step 3 Installation: We take care of prep as well as clean up. Enjoy your new windows or doors. Get Your Free Estimate.
 
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