Service Department and Warehouse Facilities
Check, Check and Check again that the company you are considering can fulfill the warranty obligations from the manufacturer.
Do they have a real place of business and not working out of the back of their truck?
FAS Windows & Doors has full time service tech’s on duty at all times managed by a full time Service Manger who’s sole job responsibility is to take care of our valued customers and fulfill our promises.
FAS Windows & Doors stocks parts and supplies from all manufacturers we represent. This makes sure you aren’t waiting months to get something fixed. Security issues such as broken windows or locks will always be addressed first.
We also have a commencement policy that states once we start a job, we stay on that job until it is finished. FAS Windows & Doors will not pull a crew off a job to go do a service somewhere else. This ensures a timely installation.